---
title: "CareTribe FAQ"
description: "Answers about CareTribe: what it does, how the agent asks people for help, what helpers are told, what it costs, and when it launches."
url: https://caretribe.ai/faq
source: CareTribe
---

Questions

# Frequently asked questions

What CareTribe does, what it doesn’t, and what the people helping you actually get told.

## All questions

-   [What CareTribe is](#what-caretribe-is)
-   [How it works](#how-it-works)
-   [Privacy](#privacy)
-   [Availability and cost](#availability-and-cost)

## What CareTribe is

**What is CareTribe?**
CareTribe is an AI agent that organises practical help for someone going through a hard season. You tell it what you need — a school pickup, a lift to an appointment, a few meals — and it asks the people already around you, chases the replies, and schedules the help. You get a single view of what is covered without doing any of the coordinating yourself.

**Who is CareTribe for?**
It is for anyone whose life has got temporarily unmanageable and who has willing people around them but no capacity to organise them. In practice that is most often people managing a serious illness or a recent diagnosis, new parents in the first months, adult children coordinating care for an ageing parent, and families going through bereavement, injury or a sudden crisis.

**How is CareTribe different from a meal train or a shared calendar?**
Meal trains, rota spreadsheets and shared calendars all give you an empty schedule and leave the hard part to you: someone still has to ask people to fill it in, and chase the ones who do not. CareTribe does the asking. It contacts people individually, follows up, and fills the schedule in for you.

**Is CareTribe a medical service?**
No. CareTribe does not provide medical advice, treatment or care, and it is not an emergency service. It coordinates practical, everyday help — lifts, pickups, meals, errands — from friends and family. In an emergency, contact your local emergency number.

**Does CareTribe supply professional carers?**
No. CareTribe does not employ, vet or supply paid carers or any other professional service. It works with the people already in your life — family, friends, neighbours, colleagues — and helps you organise them.

## How it works

**How does the agent decide who to ask?**
It draws on the people you have added to your tribe and what you have told it they can help with — school runs, cooking, lifts, childcare. It approaches one person at a time with one specific ask, rather than broadcasting to everyone at once, because a single named request is far more likely to get a yes than a group message.

**Does it ask me before contacting anyone?**
Yes. The agent confirms the details of what it is about to arrange — what, when, where — and waits for you to approve before it contacts another person. Nothing goes out on your behalf without your say-so.

**What happens if somebody says no, or does not reply?**
The agent handles it. It thanks anyone who cannot help, moves on to the next suitable person, and follows up with anyone who has not responded. You are not interrupted for every no — you find out when something is settled.

**Do the people helping me need to download the app?**
No. Helpers are contacted where they already are, and can accept or decline without creating an account or installing anything.

**What kinds of tasks can it organise?**
Practical, everyday things with a clear shape: school pickups and drop-offs, lifts to appointments, meals, shopping and errands, dog walking, sitting with someone for an afternoon, or covering a specific slot in the week.

## Privacy

**What do the people helping me get told?**
Only the practical task: what is needed, when, and where. They are never told the reason behind the request. If you want someone to know what you are going through, you tell them yourself — the agent never does it for you.

**Who can see my information?**
What you tell the agent stays between you and the app. The people you ask for help see only the task in front of them, never your wider situation, your other requests, or who else has been asked.

**What do you do with my email address if I join the waitlist?**
We store it so we can email you when CareTribe opens up, and for nothing else. We do not sell it or share it with advertisers, and you can ask us to delete it at any time by emailing hello@caretribe.ai.

## Availability and cost

**Can I use CareTribe today?**
Not yet. CareTribe is pre-launch and the app is still in development. You can join the waitlist to be told the moment it opens.

**What will CareTribe cost?**
Pricing has not been set yet. Joining the waitlist is free and commits you to nothing.

**Which devices will it run on?**
CareTribe is being built as a mobile app for iOS and Android. The people helping you do not need the app at all.

**How do I get in touch?**
Email hello@caretribe.ai and a person will read it.

## Still got a question?

Email [hello@caretribe.ai](mailto:hello@caretribe.ai) — or join the waitlist and we’ll keep you posted.

Free, and no obligation. We’ll email you when CareTribe opens up — nothing else.